General Terms and Conditions & GDPR
EASY B&B OG
EASY B&B OG is a host management company based in Vienna, Austria. It manages properties for short term rentals on behalf of their owners. As a guest you have booked the property directly from the owner and pay the total sum for your stay through the platform you have made the reservation - f.e. airbnb.com or booking.com - directly to the owner.
EASY B&B OG uses Yourwelcome tablets for providing information to the guests regarding:
the correct usage of the flats (f.e. how to use household appliances)
to book further services like late check-outs or early check-ins (provided by EASY B&B) or different services provided by Yourwelcome, like tickets for cultural events in Vienna
In case you purchase one of these services:
your data will be processed and stored according to the Yourwelcome General Terms and Conditions: https://www.yourwelcome.com/terms/
your data will be processed and stored on EASY B&B`s google drive account and according to Austrian legislation (see also „Guest Registration“)
As the Austrian law requires you are obligated as a guest to register with your personal data. This data is stored for at least 3 or even 7 years, if the data is used also as billing data. The data will be stored either on the EASY B&B account on Google Drive - if you have registered through the google drive link you can read here how google drive complies with the GDPR: https://cloud.google.com/security/gdpr/?authuser=19&hl=de - or on Yourwelcome. How Yourwelcome complies with the GDPR you can find here: https://www.yourwelcome.com/terms/
The data will be automatically deleted after 3 or 7 years.
We use your name and contact details, entered during check-in (or synced via a calendar integration), to monitor key metrics such as occupancy rates and patterns so that we can adjust the services that we provide accordingly.
PERSONAL DATA PROVIDED WHEN PURCHASING SERVICES THROUGH YOURWELCOME
When purchasing services through the Yourwelcome tablets, you provide personal data like name, billing address, email address, etc. These data will be stored on the Yourwelcome servers (see also the paragraph „Guest Registration“ ) and for some services like late check-out or early check-in, which are provided by EASY B&B OG directly, on the EASY B&B account on Google Drive. The provided billing data will be stored for 7 years according to Austrian tax legislation and will be deleted after this period.
EMAIL ADDRESS & PHONE NUMBER
We store these data also to contact you during your stay and collect feedback after your reservation is complete.
DELETING & ANONYMISATION
By request we can delete & anonymize your data - excepting the data provided in the „Guest Registration“, which has to be stored according to Austrian legislation for at least 3 to 7 years.
DATA PROTECTION OFFICER
Alexandra Popescu, firstname.lastname@example.org